nbn’s purpose is to lift the digital capability of Australia.  We aim to achieve this by:  

• Delivering reliable, fast, resilient and secure broadband over our wholesale access network.*
• Working collaboratively with internet retailers to deliver excellent customer experience, reduce cost and drive industry efficiency and sustainability  
• Providing cashflow to invest in our network, the community, and our people to achieve revenue growth and meet customer data demand  
• Making a positive impact for customers, communities and country, achieving high standards for customer experience, delivering government policy by being a sustainable, ethical, and well-governed asset owner, and   
• Continuing to make nbn a great place to work, investing in our people’s development and capabilities. 

 The high-speed broadband enabled by the nbn network supports the way Australians work, learn, access health and other services and connect with family and friends.  

We’re a vital link in the chain that delivers broadband across the country – building, upgrading and maintaining our network - and working with internet retailers to make the customer experience the best it can be.  

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