Tamworth Regional Council support for local business

What is Tamworth Regional Council doing to support local businesses?

  • Council rates: Any residents who are worried about paying their rates at this difficult time should contact our Customer Service team on 6767 5555 to discuss, alternatively you can email trc@tamworth.nsw.gov.au. Each situation will be individually assessed.
  • Delivery curfew removed for food stores: A temporary blanket exemption from any delivery curfews has been imposed for supermarkets and shops of essential household items across the Tamworth region. This took effect on Tuesday 17 March 2020, and will continue until further notice.
  • Restaurants transitioning to take-away: Council is allowing restaurants not currently licenced that have development consents to undertake a take-away service.
  • Free access to Grants Hub: Funding available for community groups, sporting clubs, not-for-profits and businesses can be found through the Tamworth Grants Hub which Council has made available free to the wider community. Anyone who accesses the Tamworth Grants Hub through Council’s website can register for free, search for funding opportunities, set up email alerts for new grants, create a list of favourite grants and even get tips to help with grant applications. It also has a quick list of Coronavirus, bushfire, drought and disaster funding opportunities.
  • Online Development Hub: Tamworth Regional Council is one of the first councils in the state to offer a full service Online Development Hub for residential and commercial applications of any size. Users are able to lodge applications, seek certificates, track documents, view details and pay fees remotely, with no need to enter council offices.
  • Tamworth Region Trading Directory: The Tamworth Region Trading Directory was launched on Monday 23 March 2020. It is designed to provide our community with up-to-date information and about the operating capacities of businesses in the Tamworth region. Essential services listings include supermarkets and other food stores, pharmacies, health services, service stations and Council facilities. Non-essential business listings are linked to our partner, NBN Tamworth’s We Love It community directory, where these businesses are encouraged to create and regularly update a free listing.
  • Business know-how: Council’s Economic Development team has regular communications with the Office of Small Business Commission, Service NSW and Tamworth Business Chamber as part of its work to support local business. Through its regular electronic newsletters, the team is working to raise awareness among local business in regards to the free resources available to develop and adapt their business.
  • Fast tracking of invoice payments: To assist local businesses maintain cash flows and pay their bills.
  • Footpath advertising and use of additional public space for take-away services fees: No fees are being charged.
  • Development Application (DA) fees: Full refunds are being provided to any DA applicants wanting to withdraw applications currently under assessment. Note: This does not include DAs that have already been approved. 
  • Debt recovery: No new debt recovery action for overdue rates and charges during the COVID-19 crisis is being undertaken. Council is encouraging ratepayers to contact us to put a payment plan in place for any overdue rates and charges with any interest accrued to be written off (in accordance with Section 567 of the Local Government Act 1993). 
  • Flexible approach to enforcement and compliance: Council is limiting enforcement action to matters that are of imminent risk to public or environmental safety, allowing business operations to adapt to the changing consumer demand. Note: Food businesses will continue to be required to meet food safety standards at all times.
  • Support for local business: Council is continuing to work with businesses to ensure they are maximising the assistance available to them through economic stimulus packages across all levels of government.
  • Support for organisations leasing Council properties: Council will work with local business to allow those impacted by the crisis to pause or suspend their rental payments. These requests will be dealt with on a case-by-case basis but could include the amortisation of outstanding amounts, lease extensions, a reduction in fees or a combination of these options.
  • Reimbursements of charges for land development: Council will reimburse any water and sewer headworks charges that have been paid for any parcel of land developed and with a linen release date between 1 March 2018 and 31 March 2020 that currently remain unsold. The charge will be payable upon settlement for the sale of the land.  
  • For information on initiatives for business being implemented by other levels of Government, visit the following: